Request Assistance

Lost access to your crypto assets? Submit a recovery request and our blockchain analysts will assess your case and begin tracing funds within 24 hours.

How it works

From first contact to active recovery in 5 steps.

  1. Submit your request Fill in the form with details about your case and lost assets.
  2. Case assessment Our analysts review your submission and confirm eligibility within one business day.
  3. Blockchain tracing begins We trace on-chain movements across 2,000+ assets immediately.
  4. Recovery strategy & report You receive a detailed investigation report and a tailored recovery plan.
  5. Active recovery & support We coordinate with exchanges, law enforcement, and legal partners to recover your assets.
Start Your Recovery
Provide details about your case. Our team will review your request and respond within one business day.
We use your information solely to evaluate and process your recovery request.
By submitting, you consent to this processing. You can unsubscribe at any time (see our Privacy Policy).

Request Received!

Our team will review your case and get back to you within one business day to discuss the next steps.

Recent Posts

Top 5 Darknet Markets 2026
Investigation ·
What Are the Top 5 Darknet Markets in 2026?

The top darknet markets in 2026 and the hidden exposure risks they create for licensed exchanges. Learn how to protect your business.

Laundering Speed
Investigation ·
Laundering Speed: Lessons from 255 Hacks for VASPs

See how attackers move and launder stolen funds — and what compliance teams need to watch for to stay prepared. Bonus checklist included.

Top 5 Crypto Hacks 2026
Research ·
Top 5 Ways Crypto Hacks Happen & What Comes Next in 2026

This article breaks down the top 5 ways crypto hacks happen and what they signal for the year ahead.

FAQ

What is SecureBit Recovery?

SecureBit Recovery is a blockchain analytics and asset recovery company. We use advanced on-chain tracing tools to track stolen or lost cryptocurrency and work with exchanges, legal teams, and law enforcement to help clients recover their funds. We support over 2,000 digital assets and maintain a database of over 700 million attributed addresses, updated daily.

What types of cases do you handle?

We handle a wide range of crypto loss cases, including exchange hacks, investment scams, phishing attacks, rug pulls, ransomware payments, unauthorised transfers, and lost wallet access. If cryptocurrency has moved on-chain, there is a trail — and our analysts can follow it.

Which blockchains does SecureBit Recovery analyse?

Currently, the following blockchains are supported:

  • Bitcoin (BTC), Bitcoin Satoshi Vision (BSV), Litecoin (LTC)
  • Ethereum (ETH), including top ERC-20 tokens
  • Tron (TRX), including top TRC-20 tokens
  • Binance Coin (BNB), Polygon (MATIC), Arbitrum (ARB)
  • Base, Avalanche (AVAX), Moonbeam (GLMR)
  • Polkadot (DOT), Solana (SOL), TON
How long does a recovery take?

Timelines vary depending on the complexity of the case, the blockchains involved, and whether the funds have moved to identifiable custodial entities. Blockchain tracing typically begins within 24 hours of case acceptance. Simple cases with clear on-chain trails can be resolved in days; complex multi-jurisdictional cases may take longer. You will receive regular updates throughout.

What information should I have ready when submitting?

The more detail you can provide, the faster we can act. Helpful information includes: the wallet address(es) involved, transaction IDs (TXIDs), the approximate date and amount of the loss, any known destination addresses, and any communication with the suspected party. You do not need all of this to submit — our team will guide you through what is needed.

What if I need help urgently?

Our support team is available 24/7. Call us at +1(365) 740-4991, reach us on WhatsApp at the same number, or email [email protected] and a case manager will respond promptly.